Rougarou Rods
Rougarou Rods
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Satisfaction Guarantee

Returns

If you are unhappy with your purchase, we'll issue you a refund. It's that simple! However, there are a couple stipulations:

Contact Us

Please contact us within 10 days to let us know that you aren't happy.  We will do everything we can to make it right.

Returned items must be re-sellable

Any items that you return must be in original packaging and in a re-sellable condition.

Fees

Rougarou Rods may impose a 15% restocking fee.  Shipping and handling expenses will not be refunded.

Some items not returnable

We're sorry, but all sales on books, videos, special deals, custom or discounted items are final.


Damaged / Defective Items

We're very sorry you experienced this. We got you covered.

Contact Us

Please contact us immediately to let us know what the problem is.

Damaged Shipment

Refuse to accept the item from the carrier in a damaged condition.

Take Pictures

Take pictures of the damage and the packaging and email them to us.

At Rougarou Rods, we endeavor to do our best to make sure you are happy with your purchase!

Satisfaction Guarantee

Copyright © 2019 Rougarou Rods

  • Reel Servicing
  • Custom Rods

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